Canadian Air Transport Security Authority / Administration canadienne de la sûreté du transport aérien   Canada
HOME  |  FRANÇAIS  |  SITE MAP  |  PRINT PRINT  |  Add This Add This
  Home Page » Client help » Questions, comments, complaints  

0
Travellers’ FAQs
Questions, comments, complaints

Is your question or comment related to carry-on bags?

The answer to your question may be covered in our Travellers’ FAQs. Please consult our responses before submitting a question.

We are experiencing a high volume of inquiries.

If your request is time sensitive, please call toll-free at 1-888-294-2202.

Is your question or comment related to an in-flight topic?

Please contact your air carrier.

CATSA contact information:

Telephone: 1-888-294-2202 (toll-free)

Facsimile: 613-990-1295

TTY: 613-949-5534

Feedback form: Please complete our Feedback form and we will review your message. We are experiencing a higher volume of inquiries and we may not reply within our standard response time of 2 to 5 business days.

Thank you for your interest and feedback.

 
Please specify the nature of your inquiry:   If you wish to receive a response, please indicate your preferred method of communication:  



 


 

Enter your question, comment or complaint:



*Please do not submit your resume through this form. If you wish to submit your resume, please do so using the Work at CATSA section.


Please include your contact information so that we can reply to your feedback:

Name E-mail
Organization Telephone
Street Address Suite
City Province or State
Postal/Zip Code Country
Please note that the information provided is protected under the provisions of the Privacy Act.

 

 
Your Trip Travel Tools Client Help About Us Media Room   Important Notices Proactive Disclosure Canada.GC.CA
  Last modified date: July 6, 2010 Canada's Economic Action Plan