Canadian Air Transport Security Authority - Questions, comments, complaints


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Questions, comments, complaints

Questions, comments, complaints

	Is your question or comment related to carry-on bags? The answer to your question may be covered in our Travellers’ FAQs. Please consult our responses before submitting a question. We are experiencing a high volume of inquiries. If your request is time sensitive, please call toll-free at 1-888-294-2202. Is your question or comment related to an in-flight topic? Please contact your air carrier. CATSA contact information: Telephone: 1-888-294-2202 (toll-free) Facsimile: 613-990-1295 TTY: 613-949-5534 Feedback form: Please complete our Feedback form and we will review your message. We are experiencing a higher volume of inquiries and we may not reply within our standard response time of 2 to 5 business days. Thank you for your interest and feedback.

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