Questions, Comments, Complaints

If you have a question that requires an immediate response:

  • Call 1-888-294-2202 (toll-free); or
  • Contact us through our Twitter account or Facebook account (responses provided Monday to Friday, 8 a.m. – 4 p.m. EST).

If your browser does not support the form below, you can send your enquiry by e-mail.

If you are reporting an incident in the form below, your information must be received by CATSA within thirty (30) days after the incident has occurred.
Please include your contact information so that we can reply to your feedback:

Please note that the information provided is protected under the provisions of the Privacy Act.