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Alert

Beware – Scammers asking for fees on behalf of CATSA

Protect yourself against fraud! People claiming to work for or on behalf of CATSA are sending invoices to victims asking for payments. CATSA never requests payments from individuals seeking to come to Canada. This is a scam.
All passengers travelling by plane from and within Canada must wear a face mask and place it over their mouth and nose before entering the screening checkpoint. Here are the measures in place at the checkpoint.

Airlines

You should contact your airline if you have questions, comments or complaints about:

Identification requirements for air travel
Dangerous goods taken out of your checked baggage
Damaged locks on checked baggage
Obtaining escort passes at the airport
Obtaining wheelchair service
Missing or delayed checked baggage
Baggage permissions (size, weight, amount, etc.)
Transportation of pets
Cargo

Contact information for airlines:

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Looking for an airline not listed here? Visit our Travel Links page.