Please be advised that effective March 29, 2023, CATSA’s mobile app will be permanently shut down. This decision follows a value assessment of the product, which revealed user preference for our responsive website.
Ask CATSA
If you have a question that requires an immediate response:
- Call 1-888-294-2202 (toll-free) or 1-833-339-1021 (TTY)
- Contact us through our Twitter account or Facebook account (responses provided Monday to Friday, 8 a.m. – 4 p.m. EST).
If you are reporting an incident in the form below, your information must be received by CATSA within thirty (30) days after the incident has occurred.