Be prepared for screening. Please ensure that all liquids, gels and aerosols in your carry-on baggage are in containers of 100ml or less and placed in a clear, 1L resealable bag. Click here for more information about carry-on baggage requirements.
As set out by the Accessible Canada Act, 2019, CATSA developed an Accessibility Plan to identify, prevent and eliminate barriers for its employees and for those accessing security-screening services in designated airports across Canada.
Alternative formats of the plan are available in braille, large print or audio formats, upon request.
In order to best support the travelling public, non-passengers requiring security screening, screening officers, and CATSA’s own workforce, we welcome you to provide ongoing feedback on the organization’s Accessibility Plan.
Ways to reach us:
|Telephone||Toll free: 1-888-294-2202|
Canadian Air Transport Authority
Accessibility Feedback Form
Please use this form to provide feedback regarding the accessibility plan. For all other questions, comments or complaints, please use our Ask CATSA form. To submit anonymous feedback, please leave the contact detail fields blank.