In order for us to best help you, tell us what you need help with today. Please be brief and specific so that we can provide the best answer.

Here’s some examples of what you can search:

  • Can I bring knitting needles in my carry-on?
  • I want to submit a complaint
  • Flying with children

Most Requested
What Can I Bring

Search all

Have questions about what you can bring into Canada? Contact the CBSA

Didn't find what you were looking for? Ask CATSA


Common questions related to our partner agencies.

Questions about Canadian Customs

Nexus, Canpass, permitted medication, food from other countries, and more...

Read more on CBSA website

Canada Border Services Agency

Airline Questions

Pet transportation, missing baggage, wheelchair service, and more...

Visit airline website

Contact Information for Airlines

Airport Authority Questions

Lost and found, terminal maps, parking, and more...

Visit airport website

Contact Information for Airports

Government of Canada

Passports, Travel consent letters, Immigration, and more...

Visit Service Canada website

Service Canada

Air Travel Complaints

Flight delays, cancellations, accessibility, and more...

Visit CTA website

Canadian Transportation Agency