In light of the evolving coronavirus situation, CATSA’s priority remains the well-being of its screening officers and those working in and travelling through Canadian airports. In response, we have made some changes at the checkpoint.
Questions, comments or complaints
In order for us to best help you, tell us what you need help with today. Please be brief and specific so that we can provide the best answer.
Here’s some examples of what you can search:
- Can I bring knitting needles in my carry-on?
- I want to submit a complaint
- Flying with children
Most Requested "What Can I Bring" Questions
Search allKnitting needles and crochet hooks, Razors, Liquids, Food
Have questions about what you can bring into Canada? Contact the CBSA
Common questions related to our partner agencies.
Questions about Canadian Customs
Nexus, Canpass, permitted medication, food from other countries, and more...
Read moreCanada Border Services Agency
Airline Questions
Pet transportation, missing baggage, wheelchair service, and more...
Read moreContact Information for Airlines
Government of Canada
Passports, Travel consent letters, Immigration, and more...
Read moreService Canada
Air Travel Complaints
Flight delays, cancellations, accessbility, and more...
Read moreCanadian Transportation Agency