Questions, comments or complaints

Have a question, comment or complaint?

Please use one of the following options to contact CATSA:

  1. Call 1-888-294-2202 (toll-free) or 1-833-339-1021 (TTY) if you have a question that requires an immediate response 
  2. Contact us through our X/Twitter account or Facebook account (responses provided Monday to Friday, 8 a.m. – 4 p.m. Eastern Time)
  3. Use our online form to send us an e-mail

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Want to stay informed?

CATSA is on various social media. Visit us and stay connected!

CATSA also offers contact information for travel agents/representatives and businesses/individuals that want to do business with CATSA addressing CATSA’s mandate.