Be prepared for screening. Please ensure that all liquids, gels and aerosols in your carry-on baggage are in containers of 100ml or less and placed in a clear, 1L resealable bag. Click here for more information about carry-on baggage requirements.
Questions, comments or complaints
Have a question, comment or complaint?
Please use one of the following options to contact CATSA:
- Call 1-888-294-2202 (toll-free) or 1-833-339-1021 (TTY) if you have a question that requires an immediate response
- Contact us through our Twitter account or Facebook account (responses provided Monday to Friday, 8 a.m. – 4 p.m. Eastern Time)
- Use our online form to send us an e-mail
Interested in joining the CATSA team?
- Check our Careers section for opportunities at CATSA headquarters and regional offices.
- For screening officer positions, please contact the contracted security firm in your area.
Want to stay informed?
CATSA is on various social media. Visit us and stay connected!