If you are travelling by plane from and within Canada, you are required to bring your own face covering. In light of the evolving situation with COVID-19, all passengers and non-passengers must wear a face covering and place it over their mouth and nose before entering the screening checkpoint. Take note: As of September 23, in addition to temperature screening occurring at Vancouver, Calgary, Toronto and Montreal airports, 11 more have been added to the list. If you are also travelling from St. John’s, Halifax, Québec City, Ottawa, Toronto-Billy Bishop, Winnipeg, Regina, Saskatoon, Edmonton, Kelowna or Victoria, you will undergo temperature screening. Here’s some other changes we’ve made at the checkpoint.
You should contact the Airport Authority of the airport you will be or have travelled through for questions, comments or complaints about:
- Lost and found: items left at a CATSA checkpoint
- Terminal and airport layout/maps
- Up-to-date flight information
- Smoking areas
Contact information for airports
For airport contact information, please visit our Travel Links page.