Please be advised that effective March 29, 2023, CATSA’s mobile app will be permanently shut down. This decision follows a value assessment of the product, which revealed user preference for our responsive website.
Have a question, comment or complaint?
Please use one of the following options to contact CATSA:
- Call 1-888-294-2202 (toll-free) or 1-833-339-1021 (TTY) if you have a question that requires an immediate response
- Contact us through our Twitter account or Facebook account (responses provided Monday to Friday, 8 a.m. – 4 p.m. Eastern Time)
- Use our online form to send us an e-mail
Interested in joining the CATSA team?
- Check our Careers section for opportunities at CATSA headquarters and regional offices.
- For screening officer positions, please contact the contracted security firm in your area.
Want to stay informed?
CATSA is on various social media. Visit us and stay connected!
CATSA also offers contact information for travel agents/representatives and businesses/individuals that want to do business with CATSA addressing CATSA’s mandate.