The annual report presents an opportunity to reflect on both the challenges and the accomplishments witnessed over the last year. As I look back, I am proud of CATSA’s ability to remain agile as we navigated yet another challenging year.

With ongoing travel restrictions and the emergence of new COVID-19 variants, our continued focus at CATSA – alongside security – was the health and safety of all those working in and travelling through Canadian airports. The completion of an ultraviolet germicidal irradiation (UV-C) system trial is but one example of this commitment. CATSA also conducted temperature screening at 15 designated airports until the program ended in August 2021 and quickly took up the verification of vaccination status of passenger and non-passengers shortly thereafter.

Other efforts centered on ways to enhance security screening such as the use of the Full Body Scanner (FBS) as a primary screening tool. This process reduces overall false alarm rates and the requirement for additional physical searches. The FBS Primary initiative also contributes to Canada’s goal of continued harmonization with international counterparts.

Though the last year was greatly focused on air travel recovery, our responsibility and commitment to Truth and Reconciliation remained a priority. In 2021, CATSA – in collaboration with an Indigenous training firm – worked to develop a robust learning program aimed to educate staff and screening contractor employees on the cultural and historical experiences of First Nations, Inuit and Métis Peoples. As an organization, we recognize the importance of this knowledge and the need for each of us to apply our learning professionally and personally going forward.

Our success in meeting our mandate requires efforts on a number of fronts. First, I extend my thanks for the dedication and adaptability of our screening contractors and screening officers, who in a time of uncertainty continued to provide an essential service while protecting the health, safety and security of others.

Thank you to our Board of Directors for your support and experience while leading us through yet another challenging year.

I am also especially grateful for the trust and support of our stakeholders and partners. Finally, thank you to all CATSA staff for your unwavering commitment, flexibility and hard work. These traits are a hallmark of all successful organizations and CATSA is no exception. I am honoured to be leading CATSA as we celebrate our 20th year of operations, and l look forward to the new goals, challenges and achievements we will face together in the year ahead.
 

Michael Saunders
President and Chief Executive Officer