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Contact Us Have a question, comment or complaint? Please use one of the following options to contact CATSA: Call 1-888-294-2202 (toll-free) or 1-833-339-1021 (TTY) if you have a question that requires an immediate response Contact us through our Twitter…
Physical Search CATSA screening officers use a physical search (sometimes referred to as a "pat-down") for two main reasons: If you are randomly chosen for additional screening, you will need to undergo either a physical search or a full body scan (where…
Carry-on or Checked? Carry-on baggage is screened by passing your baggage through the X-ray equipment at the screening checkpoint. If your item is too big to go through the X-ray, it must be checked. Similarly, if an item is not permitted past the …
Medication and Medical Items On this page General Guidelines for Passengers with Medical Needs Prescription and Essential Non-Prescription Medications How to Pack Your Medication Recreational Cannabis Cannabis for Medical Purposes Medical Implants, …
Camping & Sporting Equipment Some small sporting equipment is permitted in carry-on. However, most sporting and camping equipment should be packed in your checked baggage. Below are some examples of the type of items that may be packed in carry-on…
Cremated Remains We realize how difficult it is to lose a loved one, but knowing and planning to meet the conditions set out below ahead of time can help you avoid disappointment at the airport. You may bring cremated remains in a cremation container or …
Other Travel Links The federal government’s international travel advice and services have been merged into www.travel.gc.ca . This website is a comprehensive source of information for Canadians travelling or living abroad . Travel.gc.ca integrates …
Travel Agent Resources Liquids, Aerosols and Gels (LAGs) Bags If you are a travel agent or travel representative, you may order our 1L clear, resealable plastic bags for liquids, aerosols and gels to give to your clients. The bags and shipping costs are …
New Product Submission CATSA’s Technology Branch evaluates passenger and baggage screening equipment. If you would like to tell us about your product, please ensure that your submission clearly describes how your product addresses our mandate. Please …
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