Be prepared for screening. Please ensure that all liquids, gels and aerosols in your carry-on baggage are in containers of 100ml or less and placed in a clear, 1L resealable bag. Click here for more information about carry-on baggage requirements.
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You should contact the Canadian Border Services agency if you have questions, comments or complaints about:
Bringing goods (including food) into Canada
Medication allowed to cross the border
Customs and declaration process
Application for or renewal of NEXUS cards
CANPASS
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Ottawa, December 11, 2017 - Canadian Air Transport Security Authority (CATSA) Annual Public Meeting
Read the speeches
View CATSA's 2017 Annual Report (PDF)
Members of the public were invited to submit questions about CATSA’s mandated activities until 5:00 p.m. EST Monday,...
Ottawa, January 15, 2019 - Canadian Air Transport Security Authority (CATSA) Annual Public Meeting
Read the speeches
View CATSA's 2018 Annual Report (PDF)
Members of the public were invited to submit questions about CATSA's mandated activities until 5:00 p.m. EST Monday, January 21, 2019...
Ottawa, February 27, 2020 - Canadian Air Transport Security Authority (CATSA) Annual Public Meeting
Read the speeches
View CATSA's 2019 Annual Report (PDF)
Members of the public were invited to submit questions about CATSA's mandated activities until 5:00 p.m. EST on Thursday, March 5,...
Message from Marguerite Nadeau, Chairperson of the Board of Directors
Message from Michael Saunders, President and CEO
Message from Marguerite Nadeau, Chairperson of the Board of Directors
It is an honour to report to you again as Chair of CATSA’s Board of Directors, and to share with you the...
Ottawa, April 25, 2022 - Canadian Air Transport Security Authority (CATSA) Annual Public Meeting
Read the speeches
Members of the public were invited to submit questions about CATSA's mandated activities until 5:00 p.m. EST Monday, May 2, 2022. No questions were received...
OTTAWA – May 2, 2022 - The Canadian Air Transport Security Authority (CATSA) CEO Mike Saunders today apologized for the inconvenience to air travellers resulting from the recent increase in wait times at some major airports and assured the travelling public the federal Crown corporation is...
OTTAWA – April 1 , 2022 – Today is the 20th anniversary of the establishment of the Canadian Air Transport Security Authority (CATSA). A Crown corporation created as part of the Government of Canada’s response to the events of September 11, 2001, CATSA protects the public through effective...
You should contact the Canadian Transportation Agency if you need to make the following complaints:
Air travel complaints (flight delays, cancellations, schedule changes, lost/damaged/delayed baggage, getting bumped due to overbooking)
Accessibility related to transportation services
Contact...