Risk management is embedded into strategic decision-making and resource allocation within CATSA, thereby allowing the organization to make informed decisions at the corporate and operational levels.

CATSA manages its corporate risks through an Enterprise Risk Management (ERM) framework, and maintains a comprehensive overview of its risk profile, including descriptions of key operational and financial risks, risk ratings as measured by likelihood and impact of risk occurrence, and risk mitigation strategies.

CATSA’s overall risk attitude is conservative and flexible.

Culture of Diversity, Equity, and Inclusion

CATSA is committed to screening all travellers in an effective, efficient, and respectful manner. In addition, there is a strong commitment to workplace policies and practices that ensure employees have reasonable accommodation of their values and traditions. For example, CATSA’s Diversity and Inclusion Network supports the identification of barriers to employment equity, in addition to providing diversity and inclusion initiatives and training.

This section provides an overview of the activities that occurred in 2024/25 in alignment with our core mandate and the four strategic pillars of CATSA’s Strategic Plan. These activities further contribute to the strengthening of Canada’s aviation system and reflect the organization’s primary focus to screen all passengers in an effective, efficient and respectful manner.

As the interim President and CEO, I have the honour of highlighting CATSA’s achievements over the past year. It is a period that can be defined by operational excellence, outstanding productivity, valuable industry support, and notable success across the country, resulting in advancements in aviation security and enhancements to the passenger experience.

On behalf of the Board of Directors, I am very proud to present CATSA’s 2024/25 Annual Report. This year again, CATSA protected the public by providing effective and efficient security screening to over 68 million passengers.

CATSA further strengthened security screening, improved screening operations and elevated the client experience while supporting the Government of Canada’s economic, social, and environmental priorities.

Established on April 1, 2002, CATSA is an agent Crown corporation accountable to Parliament through the Minister of Transport and Internal Trade.

Mandate

CATSA delivers the mandate of security screening at 89 designated airports across the country through a third-party screening contractor model. Playing a pivotal role in Canada’s aviation system, CATSA is responsible for the delivery of the following four mandated activities:

• Security screening service was provided to 68.9 million air passengers in 2024/25
  • 97% of passengers waited less than 15 minutes
  • 91.9% of passengers reported a positive experience
• 89 designated airports (80 active) across the country
• 113 pre-board screening checkpoints
• 300 pre-board screening lines, including:
  • 21 lines with computed tomography (CT) X-ray units
  • 21 family and special needs lines
  • 13 verified traveller lines
• 130 hold baggage screening checkpoints an

CATSA recognizes and affirms the sacred connection that Indigenous Peoples have to the lands that all Canadians call home.

CATSA renews its commitment to improving relationships nation-to-nation and to growing its own understanding of Indigenous Peoples and their cultures.

CATSA acknowledges the traditional, ancestral and unceded territory of all the First Nations, Métis, and Inuit that call this land home.

Doing so leads CATSA to recognize how the organization can contribute to the process of reconciliation.

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