CATSA encourages all passengers to arrive at their departing airport well in advance of their flight. Many airlines advise passengers to arrive two hours in advance for domestic flights and three hours in advance for US and international flights.
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Special Needs CATSA recognizes that travel can be challenging for passengers with special needs. This section offers general information about planning your trip and what to do at the screening checkpoint , followed by specific information by special…
Careers Excellence, Satisfaction, Respect Are you looking for a vibrant and dynamic work environment that inspires growth and promotes excellence? Check current openings across the country and apply online today! The Canadian Air Transport Security …
Contact Us Have a question, comment or complaint? Please use one of the following options to contact CATSA: Call 1-888-294-2202 (toll-free) or 1-833-339-1021 (TTY) if you have a question that requires an immediate response Contact us through our Twitter…
Physical Search CATSA screening officers use a physical search (sometimes referred to as a "pat-down") for two main reasons: If you are randomly chosen for additional screening, you will need to undergo either a physical search or a full body scan (where…
Carry-on or Checked? Carry-on baggage is screened by passing your baggage through the X-ray equipment at the screening checkpoint. If your item is too big to go through the X-ray, it must be checked. Similarly, if an item is not permitted past the …
Medication and Medical Items Passengers with medical needs are allowed to bring prescription and essential non-prescription medications with them through the security checkpoint as well as any medically required items and mobility aids . Prescription …
Camping & Sporting Equipment Some small sporting equipment is permitted in carry-on. However, most sporting and camping equipment should be packed in your checked baggage. Below are some examples of the type of items that may be packed in carry-on…
Cremated Remains We realize how difficult it is to lose a loved one, but knowing and planning to meet the conditions set out below ahead of time can help you avoid disappointment at the airport. You may bring cremated remains in a cremation container or …
Other Travel Links The federal government’s international travel advice and services have been merged into www.travel.gc.ca . This website is a comprehensive source of information for Canadians travelling or living abroad . Travel.gc.ca integrates …
Claims Why Would a Bag Be Inspected? To protect you and your fellow passengers, and in accordance with Canadian security regulations, the Canadian Air Transport Security Authority (CATSA) is required to inspect checked baggage. As part of this screening …